Job Title: Lead Assistant AOG Desk

Location:

Bandar Seri Begawan, Brunei Darussalam

Job Purpose

Provide 24/7 support to Line Maintenance daily operations, ensuring aircraft parts, tools, and equipment requirements are available to achieve on-time performance and enhance dispatch reliability.
Source and procure aircraft parts, materials, and tooling for Aircraft on Ground (AOG), work stoppage, unscheduled maintenance, and Minimum Equipment List (MEL) requirements at the main base and outstations.
Source and provide parts and materials as requested for Aircraft Health Monitoring and proactive maintenance.

Ensure material requested by the Maintenance Operations Controller is being actioned and monitored accordingly, especially in AOG situations and out-of-office hours.
Attend the Daily Status Report (DSR) meeting.
Update the progress of aircraft parts availability status for DSR or AOG by email or WhatsApp, ensuring the status is also reflected in Skywise.
To promptly act on instructions received from Material Supply Chain and Line Maintenance to expedite the resolution of defects, ensuring parts availability is managed in a timely manner.
Coordinate closely with appointed freight forwarders and other logistics providers to manage the movement and tracking of shipments effectively.
Maintain a clear and updated handover list to ensure smooth continuity between day and night shifts. Report any major or significant incidents to MSC management promptly.
Ensure there is 24/7 coverage and maintain accurate chronological records of Aircraft on Ground (AOG) events.
Assist other airlines and third-party Aircraft on Ground (AOG) requirements. Ensure all interactions with customers and suppliers are conducted efficiently and courteously.
Complete AMOS Vendor Supplier Rating as instructed when available.
Raise and respond to any issues regarding parts through AMOS Technical Assistance (APN869).

Knowledge of the Position

Adaptability

Computer Literacy

Cost Efficiency

Decision Making

Problem Solving

Team Player

Time Management

At least 3-5 years of working experience in a procurement-related field or in the aviation industry