Job Title:  I-Ready Sales & Billing Assistant

Job Summary

To assist in the preparation and processing of sales documentation, billing operations, and customer transactions, ensuring accuracy, efficiency, and compliance with BELTS policies and relevant regulatory requirements. The role supports the smooth execution of the sales process, from order placement through to invoicing and payment follow-up.

Job Description

Key Responsibilities

Sales Support:
•    Assist in processing sales orders from internal departments (e.g., Ministry of Health or other clients).
•    Coordinate with the operations/logistics team to confirm availability and delivery of goods or services.
•    Generate and maintain accurate records of quotations, sales orders, and delivery notes.
•    Support the preparation of tender submissions or proposals as needed.

Billing & Invoicing:
•    Prepare and issue invoices based on approved sales orders and delivery confirmations.
•    Ensure timely billing according to contract terms or service level agreements.
•    Track and monitor outstanding payments and coordinate with Finance for follow-ups.
•    Liaise with clients to resolve billing discrepancies or invoice clarifications.

Administrative & Recordkeeping:
•    Maintain accurate and updated records of all sales transactions and client accounts.
•    Ensure documents are properly archived for auditing and reporting purposes.
•    Assist in compiling monthly sales and billing reports for internal review.

Skills

Key Skills & Competencies:

• Strong attention to detail and accuracy.
• Good communication and interpersonal skills.
• Ability to multitask and prioritise workload.
• Proficient in Microsoft Office (Excel, Word, Outlook) and billing software/ERP systems.
• Basic understanding of accounting principles is an advantage.

Closing Date