Job Title:  IT PreSales Manager

Notice

• Closing Date: Tuesday, 06 October 2026
• Please submit a PDF copy of your CV, IC, Academic and Professional Certificate(s)
• Only shortlisted candidates will be notified

Job Description

Provides technical expertise and support to sales team to close sales deals for UNN's IT products and services during the sales process. 

Responsibilities and Tasks

• Engages with customers to understand their IT business needs and technical requirements
• Presents and explains in details the value proposition of UNN's IT products and services to customers and addressing customer's IT challenges and needs
• Identifies and qualifies leads through information and requirement gathering from customers
• Develops clear and concise IT proposal outlining the benefits and technical specifications of IT products and services
• Designs tailor-made IT solutions and develops solution proposal addressing customer's specific challenges and requirements
• Presents proposal to customer, manages and handles any objections from customer with alternatives and counter-proposals
• Manages and responds to Customer's Requests for Proposal/Quotation/Information (RFx) with accurate and compelling information
• Establishes and collaborates with internal stakeholders to ensure a cohesive approach towards customer's engagement
• Provides customer's feedback on IT products and services to internal stakeholders based on customer interactions and market trends
• Keeps up-to-date with industry IT trends and creates relevant sales pitch and value proposition for UNN's IT products and services
• Keeps up-to-date with competitor's offerings to handle objections from customers on UNN's IT products and service offerings
• Analyses customer's feedback and market data to refine sales approach for UNN's IT products and service offerings
• Supports sales team to close sales deals, addressing technical-related enquiries on UNN's IT products and services from customers

Competencies

• ICT Product Management & Customer Experience Design
• Commercial Strategy, Sales & Customer Management
• Procurement,Contract & Vendor Management
• Financial Planning & Business Analysis
• Data Management & Governance
• Service Governance & SLA Management

Area and Years of Experience

• Understanding ICT/Carrier, DCIT and Cyber Security services/key products with 7 years of experience
• Customer service and sales support administration or similar with 5 years of demonstrable experience
• Sales industry software like Salesforce and Client Relationship Management (CRM) systems or similar with 5 years of experience

Education

Bachelor's Degree in Information Technology, Electrical/Computer/Software Engineering, Marketing or relevant areas and equivalent working experience.