Job Title:  Junior IT Administrator (I-Ready)

Job Description

•    Assist with the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
•    Perform basic troubleshooting on network connectivity issues and support network setup and configuration.
•    Provide first-level support to end-users on hardware, software, and network-related issues.
•    Respond to user inquiries, troubleshoot issues, and escalate complex issues to senior team members.
•    Assist in the installation, configuration, and maintenance of hardware and software.
•    Perform regular updates, patches, and backups to ensure security and data integrity.
•    Maintain accurate records of IT assets, service requests, and issue resolutions.
•    Monitor system performance and network connectivity to proactively identify issues.
•    Ensure that IT systems are running optimally and report any irregularities.

Job Summary

A Junior IT Administrator is responsible for supporting the IT infrastructure, assisting with network and system maintenance, and ensuring smooth day-to-day technology operations within an organization