Job Title:  Operation Assistant Officer

Job Summary

The Assistant Officer will oversee operations at BRIDEX event space, ensuring seamless execution of bookings, effective client coordination, efficient team management, and smooth communication with external contractors and property security. This role requires strong technical, organizational, and interpersonal skills to maintain high standards of service and venue functionality.

Job Description

Key Responsibilities:

Event Oversight:

• Ensure smooth operation for all booking, including technical setup of AV equipment, Staging, Lighting and Security requirements.
• Supervise event setup, execution and teardown while ensuring adherence to timelines and operational standards.

Client Coordination:

• Act as Primary contact for clients understanding and addressing technical, logistical and security requirements.
• Address inquiries and provide on-ground support during events, including troubleshooting issues in real-time.

Technical and security Management:

• Oversee the setup, testing, and maintenance of AV systems, lighting, and other technical equipment required for events.
• Liaise with Property security  to coordinate access, ensure crowd control and implement emergency procedures.
• Maintain detailed records of technical assets and security protocols.

Team Management

• Develop and manage schedules for the team, ensuring proper support for event setup,execution, and teardown.
• Lead and train team members on equipment handling, Safety compliance, and effective client interaction.

Contractor and Security Coordination:

• Communicate with M&E contractors for maintenance requests, inspections, and repairs affecting event spaces.
• Coordinate with housekeeping contractors to maintain cleanliness and readiness of the halls before, during, and after events.
• Liaise with security teams to ensure proper coverage during events, including post-event venue checks.

Compliance and Policy Adherence:

• Ensure all operations comply with safety regulations, venue policies, and technical standards.
• Conduct regular checks on equipment, Venue conditions, and security measures to identify potential issues.

Education

Required Qualification:

• Higher National Diploma in Event Management, Hospitality, Project Management or related field ( or equivalent experience)
• At least 2 years of experience in event management with a focus on technical with  a focus on technical, contractor, and security coordination.

Skills

• Proficiency in managing AV systems, lighting, and familiarity with security protocols.
• Strong organizational and communication skills