1. Actively research, identify, and pursue new "Print Plus" clients, with a strong focus on major target accounts.
2. Develop and present attractive offerings and solutions to prospective clients to drive new sales.
3. Prepare and complete detailed quotation request forms.
4. Generate accurate quotations for simple product needs directly, or prepare Request for Quotation (RFQ) via the Printlogic system for more complex requirements.
5. Process Sales Orders (SO) promptly upon receipt of a Purchase Order (PO) or cash payment.
6. Diligent follow-up on outstanding Invoices and Delivery Orders (DOs) with clients to ensure timely payments and collection, directly impacting financial targets.
7. Monitor and track monthly sales performance against set KPIs, focusing heavily on financial achievements.
8. Take direct customer orders and provide expert advice on specifications, available options, and solutions that benefit their needs.
9. Support customer service counters whenever needed, providing a seamless client experience.
10. Proactively follow up with clients regarding order status and inform them when items are ready for collection, relaying necessary information to Finished Goods (FG).
11. Develop and maintain a comprehensive understanding of all products and services offered by Print Plus.
12. Maintain constant communication and collaboration with Production teams to keep track of order progress and status.
13. Cultivate strong and positive working relationships with internal teams and other stakeholders to ensure the smooth and efficient delivery of customer orders.
14. Stay abreast of the latest industry trends, new product knowledge, and company offerings, and actively share this knowledge with team members.
15. Undertake any other official duties assigned by the company from time to time, demonstrating flexibility and commitment.