Job Title:  Quality Control Officer (I-Ready)

Job Summary

To support the implementation, maintenance and continual improvement of the pharmaceutical Quality Management System at the warehouse, ensuring that incoming, stored and outgoing medical supplies and pharmaceutical products comply with applicable quality standards, storage requirements, regulatory guidelines and approved internal procedures. The QC Officer supports the QC Lead in carrying out quality inspections, compliance monitoring, documentation, investigation of quality issues and follow-up of corrective actions to maintain product quality, integrity and safety throughout storage and distribution. 

Job Description

Roles & Responsibilities, not limited to:  

Support the implementation and maintenance of controlled Quality Management System (QMS) documents and quality records to ensure accuracy, completeness, availability, traceability and currency. 

Coordinate non-conformance investigations and root-cause analyses; track Corrective and Preventive Actions (CAPAs) through implementation and closure; and follow up with relevant stakeholders on outstanding and overdue actions. 

Conduct scheduled inspections with the Quality Control Lead in accordance with the approved inspection programme, and document findings and required follow-up actions. 

Perform random warehouse inspections to verify that receiving, storage, handling and distribution activities comply with approved SOPs and Good Storage and Distribution Practice (GSDP) requirements. 

Monitor temperature, humidity, and cold-chain controls; report excursions and deviations; and support their investigation, assessment, documentation and resolution. 

Assist in the planning, execution, review and documentation of relevant qualification activities. 

Assess quarantined items and support related investigations, product-disposition activities, recalls, returns, and conditional releases in accordance with established procedures. 

Monitor the quality performance of relevant suppliers and service providers and escalate quality issues in accordance with established procedures. 

Prepare, maintain, and submit accurate and timely quality records, and status reports, including monthly reporting relating to Non-Conformance Reports (NCRs), CAPAs, inspections, temperature excursions, recalls, and product-disposition activities, potential quality concerns as well as OFIs. 

Conduct quality awareness briefings for relevant personnels on applicable guidelines, SOPs and GSDP requirements. 

Job Requirements

Bachelor’s degree of Advanced Diploma in Pharmacy, Biomedical Science, Quality Management, or related field. 

Experience in warehouse or quality assurance/quality control operations, preferably in medical or pharmaceutical environments is an added advantage.

Skills

Organizational Skills: Exceptional organizational and multitasking abilities, with a keen eye for detail.
Communication Skills: Strong written
and verbal communication, including strong leadership, problem-solving, and organizational skills 
Tech Savvy: Proficient in Microsoft Office Suite and other relevant software.
Discretion and Integrity: Ability to handle confidential information with the utmost discretion and 
maintain a high level of integrity. 
Adaptability: Ability to work in a fast-paced environment, handle unexpected changes, and adapt quickly to evolving priorities
Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to anticipateneeds and proactively address issues. 
Professionalism: Demonstrated professionalism in dealing with executives, colleagues, and external contacts. 
Availability: Flexibility to work outside regular business hours when necessary.

Closing Date

28th October 2026