Job Title: Senior Product Development Analyst
Bandar Seri Begawan , Brunei-M, Brunei Darussalam
About PosBru
At PosBru, we're more than a postal service - we are the bridge that strenghtens Brunei's communities, business and families.
As a member of the PosBru family, you'll help us bridge distances, build bonds, and empower Brunei's growth - all while growing your own career.
Join us today and help shape the future of Brunei - one delivery at a time!
Job Summary
The Senior Product Development Analyst is responsible for supporting the development, enhancement and lifecycle management of PosBru’s products and services based on customer needs, market opportunities and business priorities.
The role conducts market and product analysis, develops business cases, coordinates product development initiatives and monitors product performance to ensure products remain commercially viable, operationally feasible and relevant to customers.
Job Description
Product Development and Enhancement
- Support the development and enhancement of new and existing products and services.
- Translate customer and business requirements into product concepts and specifications.
- Coordinate product development activities from concept, assessment and testing through to implementation.
- Review existing products and recommend improvements based on performance, customer feedback and market developments.
Market and Commercial Analysis
- Conduct market, customer and competitor research to identify product opportunities and emerging trends.
- Assess the commercial viability of proposed products, services and enhancements.
- Prepare business cases, financial analysis and recommendations to support product decisions.
- Support pricing reviews in collaboration with Finance, Sales and other relevant stakeholders.
Product Performance and Lifecycle Management
- Monitor product performance against agreed KPIs, revenue targets and customer expectations.
- Analyse product usage, revenue, costs, customer feedback and operational performance.
- Identify underperforming products and recommend improvement, repositioning or rationalisation.
- Maintain product information, specifications and relevant documentation throughout the product lifecycle.
Product Implementation
- Coordinate with Operations, Technology, Sales, Marketing, Finance and Customer Service to support successful product implementation.
- Develop implementation plans and track key deliverables, dependencies and timelines.
- Support product testing, pilot activities and post-implementation reviews.
- Ensure operational processes and customer-facing information are ready prior to product launch.
Reporting and Stakeholder Management
- Prepare product performance reports, dashboards and management presentations.
- Maintain product development pipelines and track the progress of initiatives.
- Engage internal and external stakeholders to obtain input and resolve product-related issues.
- Provide product information and support to Sales, Marketing, Customer Service and Operations.
Required Functional Competencies
- Product Development & Lifecycle Management
- Market & Customer Research
- Business Case Development
- Commercial & Financial Analysis
- Product Performance Analysis
- Pricing Analysis
- Project Coordination
- Customer Experience & Product Design
- Data Analysis & Reporting
- Cross-Functional Stakeholder Management
Minimum Requirements
- Minimum 4–6 years of relevant experience in product development, product management, commercial analysis, business development or related functions.
- Experience supporting the development or enhancement of customer-facing products and services.
- Strong analytical skills with experience developing business cases and evaluating product performance.
- Ability to interpret customer, operational and financial data to support recommendations.
- Strong project coordination and stakeholder management capabilities.
- Proficiency in Microsoft Excel, PowerPoint and relevant analytical/reporting tools.
- Bachelor’s Degree in Business, Marketing, Economics, Finance, Product Management or related discipline.
- Experience within the postal, logistics, courier, e-commerce or service industry would be an advantage.
Closing Date
25 October 2026