Job Title:  I-Ready IT Assistant (Accounting Technology)

IT Assistant (Accounting Technology) - IReady

Position Purpose 

Assisting in the development and implementation of systems or software, mainly focusing on the Finance Department. In addition to that, Accounting Technology Assistant will also provide assistance and support to a variety of functions that range from setting up technology equipment to maintaining internal network, supporting remote work functions, and providing help desk support. 

Principal Accountabilities 

In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to: 

System Development and Support  

• Assist with the design, development and testing of Company’s accounting system or software. 

• Provide technical assistance in customizing Company’s accounting system or software to meet standard and specific requirements and needs. 

• Collaborate with the Finance Department (and other departments) to further understand the standard and requirements, and particularly to deliver effective solutions. 

• Troubleshoot and resolve issues related to the systems and software. 

Support and Maintenance 

• Assist with the installation, configuration, and maintenance of systems, software and hardware. 

• Assist to monitor and resolve any tickets and issues. 

• Support IT team in maintaining the systems’ integrity and data securities. 

Documentation and Reporting 

• Prepare and maintain technical documentation related to systems, procedures and user guides. 

• Assist in documenting system development processes and outcomes. 

• Report submission on project progress, software bugs, and performance.

Other Responsibilities:- 

• Assist in providing training and technical support to end-users on financial systems or software and technologies. 

• Assist in any IT-related projects and tasks, such as systems upgrades, migration, troubleshooting, or any new implementations. 

• Involves in Company’s events whenever necessary. 

• Carry out duties and responsibilities required by the Management and IT Lead. 

Minimum Requirements:  

• Must possess a Bachelor’s Degree in Computer Science, Computing, Information Systems, Business Computing or any related field. Additional background in Accounting or Finance would be an added advantage. 

• Thorough knowledge of software development, system integration, basic networking, system troubleshooting and IT support. Familiarity with accounting system or software is preferred. 

• Excellent interpersonal, communication and documentation skills.  

• Analytical mindset, good problem-solving skills and able to perform under pressure and meet deadlines.

Date of Submission : 15th January 2025