Junior Human Resource Executive (Learning & Development) (i-Ready)

Job Summary

The Junior Human Resource Executive (i-Ready) supports the day-to-day operational and digital functions of the Learning and Development Unit. The role is responsible for coordinating training logistics, administering the organisation's Learning Management System (LMS), managing L&D-related content on the JPMC SharePoint intranet, and producing creative learning materials and communications. This is an operational role designed to develop the post-holder's practical HR and L&D competencies within a structured i-Ready development framework.

Principles Duties and Responsibilities

• Training Administration & Coordination
  
  • Receive, process, and track training applications from departments in accordance with L&D Unit procedures and policy requirements.
  • Coordinate training programme logistics including venue arrangements, catering, materials preparation, and participant communications.
  • Liaise with external training vendors, institutions, and service providers on scheduling, invoicing, and delivery requirements.
  • Process training invoices and coordinate with relevant units on training allowance and OSA claim submissions.
  • Book training courses, manage participant registration, and maintain accurate attendance records.
  • Prepare and circulate pre- and post-training communications to participants and relevant HODs.
  • Assist with travel documentation for overseas training arrangements including accommodation, air tickets, visa, and insurance requirements.

• Learning Management System (LMS) Administration
  
  • Serve as the primary administrator for JPMC's Learning Management System.
  • Manage user accounts, licence allocation, and access rights across the organisation.
  • Curate and update learning content, playlists, and programme assignments on the LMS in line with L&D priorities.
  • Monitor course completion rates and generate regular usage and engagement reports for the Head of Unit.
  • Provide first-level support to employees experiencing access or navigation issues on the LMS.
  • Coordinate with the LMS provider on technical matters, system updates, and user experience improvements.

• The One HUB – SharePoint Intranet Management
  
  • Maintain and update the L&D Unit's pages on the The One HUB, ensuring content is current, accurate, and well-organised.
  • Upload training calendars, programme information, policy documents, and learning resources to the intranet on a timely basis.
  • Coordinate with the HR Department and other units to ensure cross-unit content on the intranet is aligned and consistent.
  • Monitor intranet engagement and flag outdated or inactive content for review and refresh.

• Creative Design & Learning Communications
  
  • Design visually engaging learning materials, training posters, infographics, and digital announcements to support L&D programmes and campaigns.
  • Produce communication materials for internal learning events, training launches, and L&D awareness initiatives.
  • Develop simple visual aids, handouts, and e-learning support materials to enhance the accessibility and impact of training content.
  • Ensure all design outputs are consistent with JPMC's branding standards and communication guidelines.
  • Proficiency in design tools such as Canva, Adobe Creative Suite, or equivalent software is an advantage.

• Records Management & Reporting
  
  • Maintain accurate and up-to-date training records, including attendance logs, completion data, and certification records, for all JPMC employees.
  • Support the preparation of quarterly and ad hoc L&D reports covering training activity, spend, and participation rates.
  • Ensure training documentation is organised and audit-ready in compliance with JPMC's records management requirements.
  • Assist in tracking mandatory training completion and notify line managers of outstanding requirements.

• Compliance & Employee Support
  • Ensure all training applications and processes comply with JPMC's L&D policy and relevant guidelines.
  • Monitor certification validity and coordinate renewal reminders with employees and line managers.

Educational and Experience Requirements

• Bachelor's Degree in Learning and Development, Human Resource Management, Communications, or a related field.
• Any HR, L&D, or digital/design-related qualifications or certifications will be an added advantage.
• Prior experience in a training administration, HR operations, or content coordination role is preferred but not required.

Closing Date

22nd April 2026