Job Title: Senior ICT Manager

Location:

Brunei Muara, Brunei Darussalam

Job Summary

Responsible for leading, developing, and managing the ICT Department to ensure the secure, efficient, and strategic use of technology across JPMC.
The role provides senior leadership in ICT governance, digital transformation, cybersecurity, systems performance, and enterprise-wide technology planning to support all clinical and non-clinical operations in JPMC to ensure alignment between hospital needs, technology capabilities, and long-term ICT strategic direction.

ICT Department Leadership

Lead and manage the ICT Department across both units (Infrastructure & Network Security and Business Analysis & Application).
Ensure staff competency development, continuous training, and succession planning.
Oversee departmental budgeting, forecasting, and resource allocation.
Monitor team performance, ensuring compliance with standards, SLAs, KPIs, and governance requirements.

Strategic ICT & Digital Planning

Develop long-term ICT strategies aligned to hospital goals and operational needs.
Design and maintain the organization’s enterprise architecture and technology roadmap.
Advise Senior Management on ICT trends, risks, and opportunities.

Cybersecurity, Risk & Compliance

Oversee all cybersecurity operations, incident response, IT security audits, and mitigation plans.
Ensure full compliance with internal governance, JCI standards, and national data protection regulations.

ICT Operations & Infrastructure Management

Ensure stable, secure, and high-performing ICT systems, networks, and applications.
Oversee preventive maintenance, backup and recovery, network security, and systems reliability.

System Acquisition & Project Management

Quality Assurance & Governance

Hospital Information System (HIS) Governance & Management

Provide strategic leadership and oversight of the Hospital Information System (HIS) to ensure effective clinical, administrative, and financial workflows.
Lead system enhancement, optimisation, and integration efforts to support clinical documentation, EMR, LIS, PACS, billing, and patient administration functions.
Oversee change requests, upgrades, testing, validation, and rollout of HIS modules.

Minimum ten (10) years of progressive ICT leadership experience, preferably within a healthcare environment, with strong exposure to clinical and hospital operational workflows.
Proven track record in digitisation and automation of manual operational processes to improve service efficiency and user experience.
Extensive experience overseeing complex ICT infrastructure, cybersecurity, enterprise architecture, and multi-platform environments.
Strong leadership experience managing ICT teams in fast-paced, high-demand operational settings.

Undergraduate Degree in Informations Systems, Computer Science or Engineering or any relevant field is required.
Master’s Degree in Informations Systems or Computer Science any relevant field is highly preferred.
Candidates who have equivalent qualifications through education and/or experience may be considered for assignment to this position.

Microsoft-certified Systems or other relevant certification is highly desirable (i.e., Microsoft Certified System Engineer, VMWare Certified).
Microsoft, Cisco, VMware, Security+ or equivalent certifications.
Certifications in Cybersecurity, ITIL, Cloud Architecture, or Project Management (e.g., PMP, PRINCE2).
Demonstrated experience managing and supporting Hospital Information Systems (HIS) and system integrations covering RIS, LIS, PACS, SAP, HR software, and other clinical/administrative platforms.
Advanced competency in network infrastructure, enterprise architecture, high-availability systems, and disaster recovery planning.

8th December 2025