Job Title:  Operations Manager (Non-Academic) - JCHS

JPMC is seeking an Operations Manager (Non-Academic) for its subsidiary, JPMC College of Health Sciences. 

Job Summary

• The Operations Manager (Non-Academic) is a senior leadership role responsible for the effective functioning of all non-academic departments across the JPMC College of Health Sciences. The role ensures operational excellence, compliance, efficiency, and alignment with the JCHS’s strategic objectives.
• This role ensures seamless coordination across all non-academic departments such as Marketing, Finance, Human Resources, IT, Procurement and Administration—to support the College’s strategic goals, business development initiatives, accreditation needs, and long-term sustainability. 
• The Operations Manager (Non-Academic) provides direction, monitors performance, and driving operational excellence, business growth, compliance, and organisational effectiveness.

Principles Duties and Responsibilities

Strategic & Operational Leadership

• Lead, plan, and manage the overall operations of all non-academic departments.
• Develop annual operational plans aligned with the College’s strategic roadmap.
• Drive continuous improvement, operational efficiency, and service excellence.
• Establish and maintain strong governance, policies, and SOPs across all functions.
• Coordinate cross-departmental projects and ensure timely delivery of initiatives.

Business Development

• Identify and develop new business opportunities, partnerships, and revenue streams.
• Support branding initiatives and enhance market visibility of JCHS.
• Oversee programme and analysed on future proposed potential business opportunities.
• Develop business proposals, financial projections, and growth strategies.
• Lead market analysis to support student recruitment and corporate engagement.

Marketing & Communications Oversight

• Oversee marketing strategy, digital presence, branding activities, and student recruitment campaigns.
• Ensure consistent and professional communications aligned with the College’s branding.
• Support promotional and outreach activities locally and internationally.

Finance & Budget Governance

• Work with Finance to manage budgeting, financial planning, expenditure tracking.
• Monitor cost optimisation and ensure financial discipline across departments.
• Ensure transparency, accountability, and timely reporting of financial performance.

Human Resources Management

• Oversee HR functions including recruitment, performance management, payroll coordination, staff development, and employee relations.
• Promote a positive workplace culture, staff engagement, and workforce planning.
• Ensure compliance with labour regulations, accreditation requirements, and internal policies.

Procurement and Asset Management 

• Oversee procurement processes ensuring fairness, transparency, and value-for-money.
• Lead contract management, vendor negotiations, and procurement compliance.
• Manage administrative services including front office, logistic support, and facilities management.

Risk Management, Compliance & Quality Assurance

• Ensure all departments comply with relevant policies, legislation, accreditation standards, and audit requirements.
• Coordinate risk management, business continuity planning, and safety protocols.
• Implement monitoring indicators (KPIs) and ensure regular reporting to the CEO.

Professional Requirements

• Minimum 7–10 years of progressive management experience in operations, business development, or administration (preferably in education, healthcare, or corporate sectors).

Educational Requirements

• Bachelor’s degree in Business Administration, Management, Finance, HR, or related field.

Specialised Skills/Knowledge/Attribute Requirement

• Financial literacy and analytical skills.
• Project management and change management.

Closing Date

12th December 2025