Job Title:  Manager

Welcome to JPCC Careers!

Jerudong Park Country Club Sdn Bhd is seeking qualified and dynamic individuals to join our growing family.

Position Summary

The Human Resources and Administration Manager shall provide the HRA team with comprehensive support, including administrative assistance in various HRA areas and collaboration in the implementation of strategic initiatives. Training, recruitment, succession planning, staff development, performance management, internal communications, and other HR matters are the primary areas of emphasis.

Responsible for the implementation, coordination, and/or administration of all programmes, policies, and procedures pertaining to human resources. Takes the lead on initiatives and special projects related to human resources. In the development and implementation of human resources and other management policies to non-routine and complex challenges, this must exercise discretion and independent judgement.

Main Duties and Responsibilities

STAFF MANAGEMENT
-Manage the whole of JPCC’s human resources and administration function.
-Manage the security and safety function and the transport fleet of JPCC.
-Produce statistical reports concerning personnel-related data such as recruitment for locals and non-locals, staff transfers, performance appraisals and absenteeism rates.
-Manage difficult staffing duties, including dealing with understaffing, refereeing disputes, terminating employees, and administering disciplinary procedures.
-Allocate and ensuring appropriate matches between personal and position.
-Manage performance appraisal; evaluate staff capabilities, classification and rating of all employees and job positions.
-Plan, organize, direct, control or coordinate the personnel, training, or staff bonding activities.
-Support JPCC’s vision to achieve the productive target in recreation industry.
 
GENERAL COMMUNICATION & INFORMATION
-Provide current and prospective employees with information about human resources and administration approach.
-Advise managers on organizational policy matters of the standard terms of employment.
-Analyse and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirement.
-Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
-Serve as a link between management and employees handling questions, interpreting and administering contracts and helping resolve work-related problems.
-Propose training needs to design employee development, language training, and health and safety programs.
-Manage a report on accidents for insurance claims.
-Represent organization at personnel-related hearings and investigations.
-Analyse statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organisation’s personnel policies and practices.
-Conduct exit interviews to identify reasons for employee termination/resignation. And provide terminated employee with outplacement or relocation assistance.
-Negotiate bargaining agreements and help interpret contracts.
-Undertake other duties being assigned by the General Manager as well as multi-tasking.

DEPARTMENTAL:
-Manage, plan, direct, supervise, and coordinate work activities of subordinates and staff relating to human resource and administration department, including recruitment for locals and foreign workers, training and administration.
-To ensure collaboration with relevant Departments to validate payroll information, such as new hires, terminations, promotions, salary changes and overtime payment.
-Monitor and resolve payroll discrepancies, investigating and resolving issues promptly and accurately.
-Prepare, recommend, and review budgets for Department operations.
-Create a monthly report for the Department.
-Prepare presentation materials for meetings.
-Conduct performance appraisal on all subordinates in the Department.
-Recommendation for staff training and development.
-Attend committee meeting, management meetings, board meeting and any other relevant meeting forum relating to the general operation.
-Manage and prioritize the ad-hoc directives from the General Manager.
 

Education and Working Experience

-Bachelor’s Degree in Human Resources Management, Sociology and Anthropology or any Business Administration related, OR
-Minimum 5 years of work experience in Human Resources Management, with direct exposure to HR Generalist, Employee Relations or Policy Development.
-Prior experience in recruitment and proven recruitment strategies designed to build strong candidate pipelines.
-Experience in training and development, including the design and facilitation of classes focusing on safety and guest service.
-Human Resources Management experience providing generalist responsibilities for a diverse team.
-Knowledge of the Employment Order, labour laws and personnel file maintenance.
-Experience with employee recognition programs.

Graduates from other disciplines should have had the exposure to key HR issues and people management experience.

Other Job Requirements

• Highly developed interpersonal, verbal, and written communication skills, including presentation skills; ability to communicate clearly.
• Demonstrated ability to lead people and get results through others.
• Ability to organize and manage multiple priorities.
• Must have the ability to make recommendations to resolve problems or issues and to effect continual improvements by using judgement that is consistent with standards, practices, policies, procedures, regulations, or government law.
• Knowledge in human behavior and performances, using psychological research methods in assessment and treatment of behavioral.
• Well-versed in developing training methodology.
• Understanding of Government-Linked Companies’ (GLC) governance.
• Self-learner with willingness to accept changes.
• Possess professional and business ethics.
• Excellent coaching skills.
• Excellent Project Management skills.
• Enthusiasm, energetic, positive attitude.
• Customer-oriented culture.
• Advanced knowledge in using Microsoft Office, Accounting system and Time Management system.
• Must possess a valid driver’s license and reliable transportation.
• Must be able to work flexible schedule which may include weekends.

Closing Date

• Please ensure that your CV is updated with all the necessary and relevant information.
• Deadline for applications is on Sunday, 23 June 2024M.
• Only shortlisted candidates who match the criteria will be contacted for the next stage.