Job Title:  Chief Operating Officer

CHIEF OPERATING OFFICER (COMMERCIAL & BUSINESS UNITS)

Royal Brunei Catering Sdn Bhd (RBC) invites suitably qualified and experienced candidates to apply for the position of CHIEF OPERATING OFFICER (Commercial & Business Units).

This position will be responsible for leading and managing the company’s revenue generating business units, driving commercial performance and ensuring sustainable growth across key contracts and operations. This role requires a strong commercial leader with proven experience in managing largescale food service, airline catering or hospitality business units.

Key Responsibilities

• Lead and oversee all revenue generating business units, including:

1. Airline Catering (ACC)
2. Institutional Healthcare Catering (IHC)

• Drive overall revenue growth, profitability and business performance across all units
• Develop and implement commercial strategies, pricing structures and contract management approaches
• Manage key client relationships and ensure high levels of customer satisfaction and retention
• Oversee tendering, contract negotiation and renewal processes for major accounts
• Monitor business unit performance and ensure achievement of financial and operational targets
• Work closely with Operations to ensure service delivery aligns with commercial commitments and client expectations
• Identify and develop new business opportunities and market expansion initiatives
• Ensure effective coordination between business units to optimise overall performance
• Provide leadership to business unit managers and ensure alignment with company objectives

Requirements

• Bachelor’s Degree in Business Administration, Hospitality Management, Operations Management or related field
• Minimum 10–15 years of senior management experience in commercial operations within food services, catering or hospitality industries
• Proven experience managing multiple revenuegenerating business units or largescale contracts
• Strong commercial acumen with experience in pricing, contract management and business development
• Excellent leadership, negotiation and stakeholder management skills
• Strong analytical ability with focus on profitability and performance management

What We Are Looking For

A commercially driven leader who can take ownership of the company’s key revenue streams, strengthen client relationships, and drive sustainable business growth while working closely with operational teams to ensure service excellence.

Interested applicants are invited to submit their application with a detailed resume and supporting documents to hr@rbc.com.bn by 29th November 2026.

Only shortlisted candidates will be contacted.