Job Title: Swimming Pool Officer

Location:

The Empire Brunei, Brunei Darussalam

CORE JOB FUNCTIONS

To monitor guest swimming pools and interact with guests as necessary to ensure swimming pool safety during opening hours

1. To interact with guests in a professional and courteous manner and ensure pool safety by

Diligently patrolling and observing activities of those in the water throughout the opening hours
Preventing guest from running, jumping or diving in any pools
Intervening when swimming is unsafe by communicating and enforcing the pool rules
Stopping guests from swimming out of the opening hours for the respective pool
Ensuring that all children are accompanied and supervised by an adult at all times
Delivering of first aid and CPR if required
Escalating and reporting any concerns promptly to the Club Duty Manager

2. Delivering guest service by

Greeting and assisting visitors and resident guests at the beaches and pools
Knowing about the Hotel services and politely assisting with all general guest enquiries
Engaging and making guests feel welcome as individuals

3. To undertake the following general duties, including

Verifying that the AED, first aid and lifesaving equipment is in place and functioning properly
Escorting non-resident from the pool area and stopping inappropriate behaviour and photography
Reporting maintenance issues promptly

4. To operate the Hotel boat safely for leisure and fishing trips, as required

Complying fully with the boat licencing regulations and operating the boat safely in terms of navigation and speed
Arranging for towels, refreshments and a first aid kit to be on board
Conducting safety checks in advance, prior to launching
Ensuring all passengers wear life jackets throughout any activities

1. Education

No formal education qualifications required
Good command of spoken English (Essential)
Additional languages such as Chinese, Japanese or Korean or would be an advantage (Desirable)

2. Experience

Have experience in a similar position in a hotel or club is an advantage (Desirable)

3. Physical requirements

Strong swimmer (Essential)
Good eyesight
Physically fit to be able to carry out the duties of the post: carrying and lifting heavy items, walking and standing for long periods
Shifts covering between 6am to 12 midnight, over seven days per week, 365 days of the year including Public Holidays

4. Functional Knowledge